If you’re looking to return or exchange your order for whatever reason, we’re here to help!
It is absolutely important to us that you are completely satisfied with your online course purchase which is why we offer a full refund as a store credit, or exchange your purchased online product with a different online product with less than or equal to the original purchased price when applicable within 30 days of receiving your order or online delivery.
Please note the following exceptions to our refund and exchange policy:
TO BE ELIGIBLE FOR A REFUND
- To complete your refund, we require a receipt or proof of purchase.
- To be eligible, if you’re not completely satisfied with the purchased product.
- To be eligible, the product must be faulty or damaged due to our error.
- We do not accept refunds if you change your mind.
- If an item is discounted, it cannot be refunded.
ADDITIONAL NON-REFUNDABLE ITEMS
- Gift cards
REFUNDS
- Refunds are only in-store credit.
- Refunds are processed within (15) business days.
- You will be notified via email once your refund has been processed.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund as store credit yet, please contact us at [email protected].
RESERVED RIGHTS REGARDING RETURNS
Boo Boo Beauty reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of products
- Potential fraudulent or criminal activity.
If you need any additional assistance, please contact our team at [email protected] or use our contact form.